Terms of service

TERMS OF SERVICE
Last updated: June 12, 2025

IMPORTANT: THIS WEBSITE IS FOR USE BY PERSONS AGED 18 YEARS AND OVER.
 Fairy Filters is a small, Australian-owned business providing glass filter tips and related accessories for use exclusively with legal herbs. We do not sell tobacco or any tobacco-related products. Our products are not intended for use with tobacco, nicotine, or any illegal substances. By accessing this website, you confirm that you are at least 18 years of age and that your use of our products will comply with all applicable laws in your location.

These Terms of Service govern your use of our website www.fairyfilters.com, operated by Fairy Filters (ABN 37 295 417 958) ("we", "our", "us"). By using this website or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please do not use this site.


1. ELIGIBILITY & LEGAL USE
 You must be 18 years or older to access or purchase from this website. By using our website, you confirm that:

  • You are 18 years or older;

  • You are accessing our website and purchasing our products in compliance with all applicable Australian laws;

  • You will only use our products with legal herbs.

We do not condone or promote the use of tobacco, nicotine, or illegal substances with our products.

2. AUSTRALIAN SALES ONLY
 Fairy Filters is an Australian business, and we currently only ship to addresses within Australia.


3. DISCLAIMER – FOR LEGAL HERBS ONLY
 Our products are intended solely for use with legal herbs. Any other use is strictly prohibited. Fairy Filters accepts no liability for any misuse of our products.

By purchasing our products, you agree that:

  • You will use our products legally and responsibly;

  • You indemnify us against any claim, liability, damage, or loss resulting from misuse or illegal use.


4. LIABILITY
 We make no warranties or representations regarding the legality of using our products in your specific location or jurisdiction. Use of our products is at your sole risk.

To the fullest extent permitted by Australian law, Fairy Filters, its owners, directors, employees, and affiliates disclaim all liability for any direct or indirect loss, injury, or damage resulting from your use of our products or website.


5. PRODUCT INFORMATION
 We make every effort to display products as accurately as possible but cannot guarantee that your device will display colours or details exactly. Product availability, prices, and specifications may change without notice.


6. PAYMENT & SECURITY
 All payments are processed securely. We do not store your credit card details. By purchasing through our website, you agree to provide current, complete, and accurate billing information.


7. REFUNDS & RETURNS
 For details on returns or refunds, please see our Refund Policy here: [LINK]


8. THIRD-PARTY LINKS & SERVICES
 We may link to third-party websites for your convenience. We are not responsible for the content or practices of those websites.


9. INTELLECTUAL PROPERTY
 All content on this website (including logos, text, photos, and designs) belongs to Fairy Filters and may not be copied or used without permission.


10. TERMINATION
 We reserve the right to suspend or terminate your access if you breach these Terms.


11. GOVERNING LAW
 These Terms of Service are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales.


12. CONTACT DETAILS
 For questions or concerns:
 Fairy Filters
 ABN: 37 295 417 958
 Email: info@fairyfilters.com
 PO Box 1715, Kingscliff NSW 2487, Australia